Manually Uninstalling Symantec Antivirus
Nov 20, 2014 Manually Uninstall Symantec Antivirus 10.1 Uninstall third-party software from your computer before you. From Symantec: Provides essential protection from. Allow Endpoint Protection services to be configured. Right-click the Symantec Endpoint Protection icon in the lower right corner of the screen, and click Open Symantec Endpoint Protection. In the left pane, click Change Settings. In the right pane, click Client Management > Configure Settings. Completely uninstalling Symantec Endpoint Protection the. Uninstalling Symantec Endpoint Protection the. How to manually uninstall Symantec Endpoint.
This document explains how to manually uninstall and remove all Symantec products when the usual way of uninstalling programs has failed. Before following the procedures in this document, you should attempt to uninstall Syamntec using their included utility first:. Potential for data loss CAUTION: Please make sure your important data is backed-up to Bucky Backup or an external storage device (such as a CD, DVD, or external hard drive) before attempting this procedure. DoIT assumes no liability for data loss that occurs as a result of this procedure. Windows 7, Vista and XP. Download and extract the zip file: right-click the file, select Extract All.
And then follow the instructions. Open the extracted folder and find CleanWipeStub.exe. XP: double-click on the file. 7 and Vista: right-click on the file and select Run as administrator. Click Start. CleanWipe will extract its files to a temporary folder. Once the files are extracted, CleanWipe should start automatically.
Click Yes to continue. Note: In 64-bit versions of Windows, CleanWipe cannot launch automatically after extracting files. You will need to launch CleanWipe manually if it doesn't prompt you to run, or if you see the following error message: To run CleanWipe manually, open C: Windows Temp CleanWipe app, right-click on RunCleanWipe.bat and choose Run as administrator. A window should pop up explaining which applications CleanWipe will remove. Click OK to continue. CleanWipe prompt you with a series questions asking what you want removed from your computer.
Answer Yes to all of them. NOTE: If you have any active programs you may miss these prompts as they appear under other open windows.
If you don't see a pop-up window check the taskbar to bring up these windows. CleanWipe will present you with a summary of your choices.
Verify that they match what is shown below, and click OK to begin CleanWipe. CleanWipe will proceed to scan your computer and remove any Symantec products it finds. Do not use or shut down your computer while CleanWipe is running.
A notification should pop up once CleanWipe has finished completely. Restart your computer before attempting to install Symantec or any other antivirus software. Mac OS X To remove all Symantec products from a Mac, follow the from the Symantec support web site.
The manual removal steps outlined below can disable any other Symantec products that are installed on the computer. It is recommended that all Symantec products be uninstalled by using Add or Remove Programs before starting this process. Manual uninstall via file removal and registry manipulation should only be attempted as a last resort after first running traditional removal through Add or Remove Programs, and if that does not work, by using CleanWipe. Not all files, folders, registry keys, or registry values may be present. If an entry does not exist, move on to the next one. 1.) Click Start Run.
2.) Type msconfig, and click OK. 3.) On the Services tab, uncheck the following (not all may be present): 4.) Symantec Management Client 5.) Symantec Network Access Control 6.) Symantec Endpoint Protection 7.) Click OK. 8.) Click Start Run.
9.) Type regedit and click OK. 10.) Navigate to the following key: 11.) HKEYLOCALMACHINE SYSTEM CurrentControlSet Services SepMasterService 12.) Change the Start value to 4.
13.) Repeat step 8 for the following keys: HKEYLOCALMACHINE SYSTEM CurrentControlSet Services SmcService HKEYLOCALMACHINE SYSTEM CurrentControlSet Services SNAC Restart the computer. After you restart the computer, a message appears. Check the box and click OK. In the Windows registry editor, go to the following key: HKEYLOCALMACHINE SOFTWARE Microsoft Windows CurrentVersion Installer UserData S-1-5-18 Products Click Products to highlight it. On the Edit menu, click Find. Type Symantec Endpoint Protection. Click Find Next.
A value appears in the right pane that includes the words Symantec Endpoint Protection, in a key named 'InstallProperties'. The 'InstallProperties' key resides within another key whose name is a hexadecimal string. This hexadecimal string is the product GUID. Use Edit Find to search for any instances of the product GUID, and delete any registry values that contain it or have the string as the name.
Go to HKEYLOCALMACHINE SYSTEM CurrentControlSet Services NetworkProvider HwOrder. Edit the ProviderOrder value to take out SnacNp from the list. Repeat step 2 for HKEYLOCALMACHINE SYSTEM CurrentControlSet Services NetworkProvider Order. Go to HKEYLOCALMACHINE SYSTEM CurrentControlSet Services RasMan PPP EAP. In the 13 key, delete the following values: ConfigUIPath IdentityPath InteractiveUIPath Path Rename the ConfigUIPathBackup, IdentityPathBackup, InteractiveUIPathBackup, and PathBackup values to ConfigUIPath, IdentityPath, InteractiveUIPath, and Path respectively. Repeat steps 5 and 6 for the 25, 26, and 4 keys.
Delete the key HKEYLOCALMACHINE SYSTEM CurrentControlSet Services RasMan PPP EAP 88. Restart the computer into Safe Mode. To enter Safe Mode on Windows Vista and Windows 7, read the Microsoft article Start your computer in safe mode. In Safe Mode, log on as the Administrator account. Delete the following files and folders. If a file or folder is not present, proceed to the next one.
C: Program Files (x86) Symantec Symantec Endpoint Protection If you installed Symantec Endpoint Protection in a different folder, delete that folder instead. C: Users All Users Microsoft Windows Start Menu Programs Symantec Endpoint Protection C: Users All Users Symantec C: ProgramData Symantec C: Windows System32 drivers SEP Go to%systemdrive% System Volume Information. Right-click EfaData, click Properties, and uncheck Read-only.
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Delete EfaData. Delete the following driver files in both C: Windows System32 drivers and C: Windows SysWOW64 drivers. In all cases delete the files with the extensions.sys,.cat, and.inf with the following prefixes: SEP SYMEVENT SysPlant Teefer WGX Delete the following driver files in both C: Windows System32 and C: Windows SysWOW64: FwsVpn.dll SysFer.dll snacnp.dll SysFerThunk.dll SymVPN.dll Go to C: Windows Installer.
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For each file in C: Windows Installer, right-click the file and click Properties. On the Summary tab, check to see whether the file was created by Symantec.
If it was, delete the file. Repeat steps 10 and 11 for every file in the folder.